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Absorptive capacity in information technology projects: a multiple case study in the telecommunication industry

Author

Listed:
  • Nadia Pedrosa
  • Luciana Montoni
  • Cristina Dai Prá Martens
  • Luciano Ferreira Da Silva
  • Julio Carneiro Da Cunha

Abstract

The aim of the present study is to introduce absorptive capacity (ACAP) use in projects developed by information technology (IT) departments in four telecommunication firms - hereinafter called telecom(s) - in Brazil. Data collection was based on interviews. Data analysis was performed in Atlas.ti software by following a three-level encoding stream, namely: open, axial and selective. According to the results, up-to-date telecoms that follow a more agile project-management methodology are often successful in using ACAP; consequently, they account for shorter time-to-market. The current empirical study on ACAP in project environments was a contribution to the literature, given the scarcity of studies in this field. It also provided a list with five propositions to encourage further research about this topic.

Suggested Citation

  • Nadia Pedrosa & Luciana Montoni & Cristina Dai Prá Martens & Luciano Ferreira Da Silva & Julio Carneiro Da Cunha, 2022. "Absorptive capacity in information technology projects: a multiple case study in the telecommunication industry," International Journal of Project Organisation and Management, Inderscience Enterprises Ltd, vol. 14(1), pages 36-64.
    • Handle: RePEc:ids:ijpoma:v:14:y:2022:i:1:p:36-64
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