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The role of technology, governance mechanisms, and training in building digital platforms for disabled people's employment

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  • Nguyen Thi Khanh Chi
  • Phong Le
  • Nguyen Thi Hoa Hong
  • Nguyen Thuy Anh
  • Thai Thanh Ha

Abstract

This study aims to examine the impact of determinants on digital platform for disabled people and their satisfaction. Data was gathered from 215 disabled people in Vietnam, and structural equation analysis was used to test the relationship. The result reveals that people with disabilities need appropriate training, technology, and governance mechanisms to be able to access digital platforms and be satisfied with working. Out of three factors, governance mechanism is found to be the key determinant impacting digital platform implementation and job satisfaction of disabled persons. Meanwhile, technology has a direct positive influence on building digital platforms but has an indirect impact on job satisfaction.

Suggested Citation

  • Nguyen Thi Khanh Chi & Phong Le & Nguyen Thi Hoa Hong & Nguyen Thuy Anh & Thai Thanh Ha, 2023. "The role of technology, governance mechanisms, and training in building digital platforms for disabled people's employment," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 15(3), pages 359-372.
    • Handle: RePEc:ids:ijpmbe:v:15:y:2023:i:3:p:359-372
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    Cited by:

    1. Babucea Ana-Gabriela, 2023. "Digital Labor Market – Digital Skills And Assistive Technology Required For People With Disabilities Accessibility," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 6, pages 61-70, December.

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