IDEAS home Printed from https://ideas.repec.org/a/ids/ijpmbe/v13y2023i1p96-126.html
   My bibliography  Save this article

Strategic framework for successful implementation of synergistic approach SCQM (TQM-SCM)

Author

Listed:
  • Mandeep Kaur
  • Kanwarpreet Singh
  • Doordarshi Singh

Abstract

Nowadays customers are very concerned about product and service quality, delivery and flexibility. Therefore, emphasis is given to improve the quality, flexibility and timely delivery of products through synergistic implementation of quality principles with supply chain management. However, the majority of the manufacturing firms hesitate to implement all parameters of TQM-SCM simultaneously because of some constraints. Therefore, the aim of this study is to purpose a phase wise approach to successfully implement TQM-SCM. For this, survey of 116 Indian manufacturing organisations has been carried out. Responses of this survey are utilised in identify various options, profiles and weights of multiple regression utilised in OFM, OPM, and FST. Afterwards, Academic experts and industry experts were consulted through specially drafted comparison scale questionnaire to obtain the weights of objectives with the help of AHP. Finally, results of this integrated OFM, OPM, AHP, FST are utilised to propose a strategic framework.

Suggested Citation

  • Mandeep Kaur & Kanwarpreet Singh & Doordarshi Singh, 2023. "Strategic framework for successful implementation of synergistic approach SCQM (TQM-SCM)," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 13(1), pages 96-126.
    • Handle: RePEc:ids:ijpmbe:v:13:y:2023:i:1:p:96-126
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=127905
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpmbe:v:13:y:2023:i:1:p:96-126. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=95 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.