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User experience measurement methods of e-commerce products based on cloud model

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  • Ming Yang

Abstract

Traditional e-commerce product user experience measurement methods have the problems of poor measurement effect and low user experience satisfaction. This paper proposes a cloud based e-commerce product user experience measurement method. This paper uses the hierarchical structure model to build the e-commerce product user experience measurement index system to obtain the e-commerce product user experience index. Determine the proportion of indicators to complete the construction of cloud model; calculate the cloud drop expected value, expected entropy and super entropy in the cloud model, and transform the e-commerce product user experience measurement index weight coefficient into normal cloud to realise the e-commerce product user experience degree quantity. The results show the measure accuracy is about 98%, and the measurement time is less than 2 s.

Suggested Citation

  • Ming Yang, 2022. "User experience measurement methods of e-commerce products based on cloud model," International Journal of Product Development, Inderscience Enterprises Ltd, vol. 26(1/2/3/4), pages 77-88.
    • Handle: RePEc:ids:ijpdev:v:26:y:2022:i:1/2/3/4:p:77-88
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