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Online consumer privacy concerns and willingness to provide personal data on the internet

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  • Caroline Lancelot Miltgen

Abstract

Our research examines the manner in which web users choose between participation in the internet economy and protection of their personal data. We study the influence of various contextual elements (e.g., the privacy policies posted on sites) and individual characteristics (e.g., privacy concerns) on the willingness to communicate personal data online. An experimental study carried out on a sample of French students provides the framework for testing our conceptual model. The impact of privacy concerns on web users' attitude is confirmed. Privacy policies and the amount of data requested are also shown to influence the willingness to self-disclose. Finally, our findings establish that situational factors have a greater impact on the decision to provide personal data than personal convictions.

Suggested Citation

  • Caroline Lancelot Miltgen, 2009. "Online consumer privacy concerns and willingness to provide personal data on the internet," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 6(6), pages 574-603.
    • Handle: RePEc:ids:ijnvor:v:6:y:2009:i:6:p:574-603
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    Citations

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    Cited by:

    1. Valentine Weydert & Pierre Desmet & Caroline Lancelot Miltgen, 2019. "Convincing consumers to share personal data: double-edged effect of offering money," Post-Print hal-02566613, HAL.
    2. Margulis, Anna & Boeck, Harold & Laroche, Michel, 2020. "Connecting with consumers using ubiquitous technology: A new model to forecast consumer reaction," Journal of Business Research, Elsevier, vol. 121(C), pages 448-460.

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