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Interorganisational trust in B2B commerce

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  • Yu 'Andy' Wu
  • Yuzhu Li

Abstract

Research studying trust in Business-to-Business (B2B) relationships is only burgeoning compared to its B2C counterpart. Updating the Saunders et al. (2004) review with a sample that includes more recent studies, we find an increase in studies on trust in B2B and Interorganisational Systems (IOSs). We group some commonalities we find into three types of trust: relationship, technology and third-party and fit them in a general framework. We also identify four patterns with which researchers operationalise and test B2B trust and evaluate the empirical support for each. We conclude by discussing some gaps we observed during our review of literature.

Suggested Citation

  • Yu 'Andy' Wu & Yuzhu Li, 2009. "Interorganisational trust in B2B commerce," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 6(3), pages 303-317.
    • Handle: RePEc:ids:ijnvor:v:6:y:2009:i:3:p:303-317
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    Cited by:

    1. Motta, Ingrid Lopes & Miranda, Nahieh Toscano & Maciel Filho, Rubens & Wolf Maciel, Maria Regina, 2018. "Biomass gasification in fluidized beds: A review of biomass moisture content and operating pressure effects," Renewable and Sustainable Energy Reviews, Elsevier, vol. 94(C), pages 998-1023.
    2. Syed Tariq Anwar, 2017. "Alibaba: Entrepreneurial growth and global expansion in B2B/B2C markets," Journal of International Entrepreneurship, Springer, vol. 15(4), pages 366-389, December.
    3. Abegaz, Brook W. & Datta, Tania & Mahajan, Satish M., 2018. "Sensor technologies for the energy-water nexus – A review," Applied Energy, Elsevier, vol. 210(C), pages 451-466.

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