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A framework for a network-level performance measurement system in SME networks

Author

Listed:
  • Elina Varamaki
  • Marko Kohtamaki
  • Marko Jarvenpaa
  • Tero Vuorinen
  • Erkki K. Laitinen
  • Kirsti Sorama
  • Tom Wingren
  • Jukka Vesalainen
  • Petri Helo
  • Tommi Tuominen
  • Timo Pihkala
  • Jarkko Tenhunen

Abstract

The present study aims to present a theoretical framework for a network-level performance measurement system. The suggested framework for the performance measurement system is composed of the factors that enable and cause the productivity and profitability of the network form of organisation. The framework developed in this study can be divided into six subdimensions: (1) network culture, (2) resources and competences, (3) models of action, (4) internal processes, (5) customer perspective and (6) financial indicators of the network. We argue that this framework provides research opportunities to study the performance of the network form of organisation; but even more importantly, it provides a unique framework to analyse and develop network organisations in practice.

Suggested Citation

  • Elina Varamaki & Marko Kohtamaki & Marko Jarvenpaa & Tero Vuorinen & Erkki K. Laitinen & Kirsti Sorama & Tom Wingren & Jukka Vesalainen & Petri Helo & Tommi Tuominen & Timo Pihkala & Jarkko Tenhunen, 2008. "A framework for a network-level performance measurement system in SME networks," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 5(3/4), pages 415-435.
    • Handle: RePEc:ids:ijnvor:v:5:y:2008:i:3/4:p:415-435
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    Citations

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    Cited by:

    1. Selena Aureli & Mara Del Baldo, 2016. "Peformance Appraisal of Business Networks. How Small and Medium Enterprises Define and Monitor Network Objectives," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2016(1), pages 35-58.
    2. Selena Aureli & Andrea Cardoni & Mara Del Baldo & Rosa Lombardi, 2018. "The Balanced Scorecard Logic in The Management Control and Reporting of Small Business Company Networks: A Case Study," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 17(2), pages 191-215, June.

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