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A KPI model for logistics partners' search and suggestion to create virtual organisations

Author

Listed:
  • Omir Correia Alves Junior
  • Ricardo J. Rabelo

Abstract

This paper presents an exploratory and qualitative work of a novel model for the selection of the most adequate logistics providers to compose virtual organisations. It includes a performance measurement model and a supporting methodology that considers the intrinsic dynamics, autonomy and temporality of virtual organisations, involving both intra and inter-organisational strategic indicators. The model is flexible in terms of both allowing performance indicator weight relaxation and being adapted according to the organisation's governance model. A software prototype was developed and interviews with specialists were carried out to evaluate the model. Results are discussed at the end.

Suggested Citation

  • Omir Correia Alves Junior & Ricardo J. Rabelo, 2013. "A KPI model for logistics partners' search and suggestion to create virtual organisations," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 12(2), pages 149-177.
    • Handle: RePEc:ids:ijnvor:v:12:y:2013:i:2:p:149-177
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