IDEAS home Printed from https://ideas.repec.org/a/ids/ijmtma/v17y2009i4p437-452.html
   My bibliography  Save this article

Cost of quality for an automotive industry: a survey and findings

Author

Listed:
  • H.K. Sim
  • Mohamed Khaled Omar
  • Y.J. Kong Jackie
  • C.S. Bong

Abstract

The application of Cost of Quality (COQ) in organisation is the key approach towards producing price competitive quality product. The COQ may be generally divided into three categories: Prevention, Appraisal and Failure (PAF) costs, or the so-called PAF model. This study attempts to identify the allocation of quality cost and improvements achieved from the application of COQ in Malaysian manufacturing industry. Mailed questionnaire was sent to 100 companies in the automotive sector. Our study provides encouraging results by indicating that the automotive and supportive industries in Malaysia are in the right track towards improving their organisation performance.

Suggested Citation

  • H.K. Sim & Mohamed Khaled Omar & Y.J. Kong Jackie & C.S. Bong, 2009. "Cost of quality for an automotive industry: a survey and findings," International Journal of Manufacturing Technology and Management, Inderscience Enterprises Ltd, vol. 17(4), pages 437-452.
    • Handle: RePEc:ids:ijmtma:v:17:y:2009:i:4:p:437-452
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=23960
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijmtma:v:17:y:2009:i:4:p:437-452. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=21 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.