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The cross-functional coordination between operations, marketing, purchasing and engineering and the impact on performance

Author

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  • Amelia S. Carr
  • Hale Kaynak
  • Senthilkumar Muthusamy

Abstract

This paper is a study of the coordination capability between operations and other functional areas within the firm. The paper examines a number of relationships with respect to cross-functional coordination and performance. Using a random sample of 231 firms, five hypotheses are tested. Structural equation modelling is used to test the relationships depicted in the research model. The results indicate that firms can benefit from the cross-functional coordination between operations, marketing, engineering and purchasing.

Suggested Citation

  • Amelia S. Carr & Hale Kaynak & Senthilkumar Muthusamy, 2008. "The cross-functional coordination between operations, marketing, purchasing and engineering and the impact on performance," International Journal of Manufacturing Technology and Management, Inderscience Enterprises Ltd, vol. 13(1), pages 55-77.
    • Handle: RePEc:ids:ijmtma:v:13:y:2008:i:1:p:55-77
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    Citations

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    Cited by:

    1. Schmid, Stefan & Grosche, Philipp & Mayrhofer, Ulrike, 2016. "Configuration and coordination of international marketing activities," International Business Review, Elsevier, vol. 25(2), pages 535-547.
    2. Huu Tuyen Duong & Gilles Paché, 2015. "Intégration informationnelle et relationnelle au sein de la dyade chargeur / PSL : une exploration dans le contexte vietnamien," Post-Print hal-01438572, HAL.
    3. Sener, Abdurrezzak & Barut, Mehmet & Oztekin, Asil & Avcilar, Mutlu Yuksel & Yildirim, Mehmet Bayram, 2019. "The role of information usage in a retail supply chain: A causal data mining and analytical modeling approach," Journal of Business Research, Elsevier, vol. 99(C), pages 87-104.

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