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How to discourage online music piracy

Author

Listed:
  • Hung-Chang Chiu
  • Yuh-May Lin
  • Monle Lee
  • Min-En Nieh
  • Hsiang-Chun Chen

Abstract

Recently, piracy emerged as the biggest obstacle confronting legitimate online music providers. To encourage customers to purchase music from authorised online sources, both antipirating and retention strategies must be effectively implemented. This study provides four generic retention strategies to encourage the purchase of legitimate online music: value-added product, low-price, legal action and technological protection. This paper also classifies online music users into two segments, legal and file-sharing, to provide additional managerial insights. This study proposes that value-added product, low-price, legal action and technological protection strategies all improve purchase intentions of legitimate online music. The value-added product and low-price strategy, which establish customers' attitudinal and behavioural loyalty, are more effective on file-sharing users than legal users. Both legal action and technological protection strategies, which create barriers and penalties for customer switching, have far greater impact on customer purchase intentions of legal users than file-sharing users.

Suggested Citation

  • Hung-Chang Chiu & Yuh-May Lin & Monle Lee & Min-En Nieh & Hsiang-Chun Chen, 2008. "How to discourage online music piracy," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 5(6), pages 723-738.
  • Handle: RePEc:ids:ijmede:v:5:y:2008:i:6:p:723-738
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    Citations

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    Cited by:

    1. Charlotte Emily De Corte & Patrick Van Kenhove, 2017. "One Sail Fits All? A Psychographic Segmentation of Digital Pirates," Journal of Business Ethics, Springer, vol. 143(3), pages 441-465, July.
    2. Chechen Liao & Hong-Nan Lin & Yu-Ping Liu, 2010. "Predicting the Use of Pirated Software: A Contingency Model Integrating Perceived Risk with the Theory of Planned Behavior," Journal of Business Ethics, Springer, vol. 91(2), pages 237-252, January.
    3. Kate Whitman & Zahra Murad & Joe Cox, 2024. "Psychological Reactance to Anti-Piracy Messages explained by Gender and Attitudes," Journal of Business Ethics, Springer, vol. 194(1), pages 61-75, September.

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