IDEAS home Printed from https://ideas.repec.org/a/ids/ijmede/v5y2008i3p370-392.html
   My bibliography  Save this article

Strategy map with an integration of time-lag effects

Author

Listed:
  • Kongkiti Phusavat
  • Pensuda Jaiwong

Abstract

This study aims to illustrate an integration of time lag effects into the development of a strategy map. This study responded to a company's attempt to comply with ISO 9001: 2000, especially on Requirement 8 – the linkage between performance measurement and analysis. ISO 9001: 2000 had been used as a basis for enterprise development in Thailand, especially for small and medium sizes. This study was based on an in depth examination of one medium-sized company in Thailand. For this study, the strategy map based on the Balanced Scorecard (BSC) was used for this linkage. The data had been collected during January 2005 until June 2006. The overall findings show that the strategy map with the time-lag effects appeared to be more useful for planning, communicating to staffs and monitoring and evaluation. There were many time lag effects among key strategic objectives within this strategy map. These implications were generally supported by relevant literatures. Nevertheless, the study's limitations were recognised and discussed.

Suggested Citation

  • Kongkiti Phusavat & Pensuda Jaiwong, 2008. "Strategy map with an integration of time-lag effects," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 5(3), pages 370-392.
    • Handle: RePEc:ids:ijmede:v:5:y:2008:i:3:p:370-392
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=17437
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijmede:v:5:y:2008:i:3:p:370-392. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=89 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.