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A knowledge management system introduction model for small- and medium-sized enterprises

Author

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  • Bertram Tan
  • Hsiang-chin Hung

Abstract

This study aims to facilitate knowledge management for Small- and Medium-Sized Enterprises (SMEs) by the proposed ISO 9000-based Knowledge Management System (KMS) introduction model. A Delphi study was employed to investigate critical success factors of both knowledge management and ISO 9000. The result helps SMEs easily build their KMSs.

Suggested Citation

  • Bertram Tan & Hsiang-chin Hung, 2006. "A knowledge management system introduction model for small- and medium-sized enterprises," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 3(1/2), pages 53-69.
  • Handle: RePEc:ids:ijmede:v:3:y:2006:i:1/2:p:53-69
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    Cited by:

    1. Roberto Cerchione & Emilio Esposito & Maria Rosaria Spadaro, 2015. "The Spread of Knowledge Management in SMEs: A Scenario in Evolution," Sustainability, MDPI, vol. 7(8), pages 1-23, July.

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