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Development of a digitalisation maturity model for small and medium-sized companies

Author

Listed:
  • Mohit Raj
  • Christoph Ertl
  • Sebastian Floerecke
  • Alexander Herzfeldt

Abstract

Small and medium-sized enterprises (SMEs) face unique digitalisation challenges due to their specific characteristics. Digital maturity models are proving to be a useful tool in ensuring that digital transformation is carried out securely and effectively. However, most of these models have been developed for large enterprises and are therefore not easily adaptable to SMEs. The aim of this paper is to examine the necessary features that digitalisation maturity models should include for SMEs and to create a digitalisation maturity model that is specifically tailored to their needs by also drawing on existing frameworks. The developed digital maturity model can be used to take a structured look at digitalisation in SMEs using the dimensions, sub-dimensions and level characteristics and to determine the current state of a company's digital maturity. The model can thus provide a common basis for discussion and serve as a platform for identifying potential areas of optimisation.

Suggested Citation

  • Mohit Raj & Christoph Ertl & Sebastian Floerecke & Alexander Herzfeldt, 2024. "Development of a digitalisation maturity model for small and medium-sized companies," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 23(2), pages 136-154.
    • Handle: RePEc:ids:ijmede:v:23:y:2024:i:2:p:136-154
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