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Architecting cross-functional business processes: new views on traditional business process reengineering

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  • Rainer A. Sommer

Abstract

Business Process Reengineering (BPR) methods have changed significantly over the last two decades. In today's business environment, competitive advantage (CA) is driven by cross-functional process architectures that can quickly respond to changing customer/supplier needs. Designing such a high degree of process flexibility into a modern corporate environment requires new tools, strategies and methods. This research paper shows that CA can be achieved by developing a process-centric organisational awareness and that process flexibility can be institutionalised through the organisational planning cycle.

Suggested Citation

  • Rainer A. Sommer, 2004. "Architecting cross-functional business processes: new views on traditional business process reengineering," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 1(4), pages 345-358.
    • Handle: RePEc:ids:ijmede:v:1:y:2004:i:4:p:345-358
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