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Optimising performance by fusion of business intelligence and marketing mix in decision making process

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  • Ankur Saini
  • Anupama Rajesh

Abstract

The article proposes a business intelligence (BI) process model integrated with the marketing core elements to enhance decision making and optimise the firm's performance. In this study, authors have explored the literature on BI from the marketing mix perspective. The article argues that businesses should spend time and utilise their valuable resources in BI application implementation and usage. According to the authors' examination of the literature, very limited research is available on how the dimensions of the marketing and BI process can be linked with one another. This research is expected to be beneficial because it focuses on the interplay between the two different fields of BI and marketing intelligence. It will encourage and stimulate significant research potential in the subject areas.

Suggested Citation

  • Ankur Saini & Anupama Rajesh, 2024. "Optimising performance by fusion of business intelligence and marketing mix in decision making process," International Journal of Management and Decision Making, Inderscience Enterprises Ltd, vol. 23(4), pages 415-437.
    • Handle: RePEc:ids:ijmdma:v:23:y:2024:i:4:p:415-437
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