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An AHP-QFD approach to developing DSS for crisis management

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  • Magdy M. Kabeil

Abstract

The paper defines and demonstrates the use of a framework for developing a DSS for crisis management. The framework is based on the analytical hierarchy process (AHP) and the quality function deployment (QFD) technique. The AHP is used for defining and assigning relative weights for a comprehensive list of requirements that covers all expected crises of a crisis management centre. The QFD is used for defining and assigning relative weights for design components that support the defined requirements. An example of applying the framework for developing a conceptual design of DSS in a crisis management centre is demonstrated.

Suggested Citation

  • Magdy M. Kabeil, 2010. "An AHP-QFD approach to developing DSS for crisis management," International Journal of Management and Decision Making, Inderscience Enterprises Ltd, vol. 11(1), pages 55-68.
    • Handle: RePEc:ids:ijmdma:v:11:y:2010:i:1:p:55-68
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