IDEAS home Printed from https://ideas.repec.org/a/ids/ijmabs/v3y2018i2p111-120.html
   My bibliography  Save this article

Enabling actors' viable behaviour: reflections upon the link between viability and complexity within smart service system

Author

Listed:
  • Francesco Polese
  • Luca Carrubbo
  • Roberto Bruni
  • Francesco Caputo

Abstract

Over time an increasing attention has been paid to the concept of complexity but a clear definition of their implication and useful guidelines to manage its dynamics seem to be still missing in managerial studies. With the aim to bridge this gap, the paper aims to link the conceptual framework provided by the systems thinking (ST) and service science (SS). The attention is focused on the role of viability in supporting a better understanding and managing of internal and external complexity with specific reference to the domain of smart service systems (SSS). Building upon a multi-disciplinary conceptual framework, the paper traces some reflections to address decision makers' strategies and behaviours in managing SSS with the aim to increase opportunity for survival through a better understanding of logics and dynamics of complexity.

Suggested Citation

  • Francesco Polese & Luca Carrubbo & Roberto Bruni & Francesco Caputo, 2018. "Enabling actors' viable behaviour: reflections upon the link between viability and complexity within smart service system," International Journal of Markets and Business Systems, Inderscience Enterprises Ltd, vol. 3(2), pages 111-120.
    • Handle: RePEc:ids:ijmabs:v:3:y:2018:i:2:p:111-120
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=90510
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Marialuisa Saviano & Clara Bassano & Paolo Piciocchi & Primiano Di Nauta & Mattia Lettieri, 2018. "Monitoring Viability and Sustainability in Healthcare Organizations," Sustainability, MDPI, vol. 10(10), pages 1-23, October.
    2. Perano, Mirko & Casali, Gian Luca & Liu, Yulin & Abbate, Tindara, 2021. "Professional reviews as service: A mix method approach to assess the value of recommender systems in the entertainment industry," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    3. Francesco Caputo & Luca Carrubbo & Debora Sarno, 2018. "The Influence of Cognitive Dimensions on the Consumer-SME Relationship: A Sustainability-Oriented View," Sustainability, MDPI, vol. 10(9), pages 1-19, September.
    4. Danilo Brozović & Anna D’Auria & Marco Tregua, 2020. "Value Creation and Sustainability: Lessons from Leading Sustainability Firms," Sustainability, MDPI, vol. 12(11), pages 1-19, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijmabs:v:3:y:2018:i:2:p:111-120. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=440 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.