IDEAS home Printed from https://ideas.repec.org/a/ids/ijlsma/v47y2024i2p210-245.html
   My bibliography  Save this article

Maintenance excellence and CMMS criteria choice in the context of small hospital and healthcare organisations

Author

Listed:
  • Said Echchakoui
  • Jean-Philippe Dion
  • Noureddine Barka
  • Sasan Sattarpanah Karganroudi

Abstract

As medical equipment has become more complex and expensive, the maintenance of this equipment requires special attention to improve outcomes and reduce costs notably in the small hospital and healthcare organisations (SHHOC). This research explores how SHHOC can improve maintenance management according to the maintenance employees' views, and what characteristics of CMMS can help these organisations to reach maintenance excellence. Based on qualitative research method, specifically a multi-case study, the research is conducted on 43 of 68 maintenance employees of small material maintenance services in three regions in the Est of Quebec. This research is a very beneficial source of information both for maintenance managers and stakeholders in making decisions about the maintenance excellence program and selection of CMMS. To the best of the authors' knowledge, this paper is the first to address maintenance excellence and CMMS software selection criteria from the maintenance employees' perspective in the SHHOC context.

Suggested Citation

  • Said Echchakoui & Jean-Philippe Dion & Noureddine Barka & Sasan Sattarpanah Karganroudi, 2024. "Maintenance excellence and CMMS criteria choice in the context of small hospital and healthcare organisations," International Journal of Logistics Systems and Management, Inderscience Enterprises Ltd, vol. 47(2), pages 210-245.
    • Handle: RePEc:ids:ijlsma:v:47:y:2024:i:2:p:210-245
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=136490
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijlsma:v:47:y:2024:i:2:p:210-245. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=134 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.