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Modelling the environmental impact of omni-channel purchasing in the apparel industry: the role of logistics

Author

Listed:
  • Maria Giuffrida
  • Riccardo Mangiaracina
  • Giovanni Miragliotta
  • Sara Perotti
  • Angela Tumino

Abstract

This paper addresses an identified need of quantitative models in the rising field of omni-channel (OC) purchasing sustainability. It contributes with a detailed assessment of the environmental impact of two processes, click and collect (C%C) and mobile shopping in store (MSiS), highlighting the weight of logistics activities. An activity-based model is developed and applied to a base case, that best represents the average purchasing process in the apparel industry, considering both the retailer's and the customer's perspectives. Sensitivity analyses are performed as well. Results show that MSiS is less sustainable than C%C, mainly due to the heavier impact of transport. For both configurations, the most critical parameter is the distance between the customer house and the store, whereas the customer profile and the location of the customer house (urban vs. extra-urban area) are additional significant factors for MSiS. The results of this study are also compared to previous research in the field of e-commerce environmental sustainability.

Suggested Citation

  • Maria Giuffrida & Riccardo Mangiaracina & Giovanni Miragliotta & Sara Perotti & Angela Tumino, 2019. "Modelling the environmental impact of omni-channel purchasing in the apparel industry: the role of logistics," International Journal of Logistics Systems and Management, Inderscience Enterprises Ltd, vol. 34(4), pages 431-456.
    • Handle: RePEc:ids:ijlsma:v:34:y:2019:i:4:p:431-456
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    Citations

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    Cited by:

    1. Paulo Renato de Sousa & Marcelo Werneck Barbosa & Leise Kelli de Oliveira & Paulo Tarso Vilela de Resende & Ricardo Ruiz Rodrigues & Myrian Teixeira Moura & Daniel Matoso, 2021. "Challenges, Opportunities, and Lessons Learned: Sustainability in Brazilian Omnichannel Retail," Sustainability, MDPI, vol. 13(2), pages 1-17, January.
    2. Mommens, Koen & Buldeo Rai, Heleen & van Lier, Tom & Macharis, Cathy, 2021. "Delivery to homes or collection points? A sustainability analysis for urban, urbanised and rural areas in Belgium," Journal of Transport Geography, Elsevier, vol. 94(C).
    3. Maria Giuffrida & Riccardo Mangiaracina, 2020. "Green Practices for Global Supply Chains in Diverse Industrial, Geographical, and Technological Settings: A Literature Review and Research Agenda," Sustainability, MDPI, vol. 12(23), pages 1-18, December.
    4. Siragusa, Chiara & Seghezzi, Arianna & Tumino, Angela & Mangiaracina, Riccardo, 2021. "Assessing the impact of B2C e-commerce in the apparel industry: A logistics perspective," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Jahn, Carlos & Kersten, Wolfgang & Ringle, Christian M. (ed.), Adapting to the Future: Maritime and City Logistics in the Context of Digitalization and Sustainability. Proceedings of the Hamburg International Conf, volume 32, pages 571-597, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.

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