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Third-party logistics continuous improvement through integrated fleet management: the case of a transport company

Author

Listed:
  • Andreia P.M. Rodrigues
  • Carina M.O. Pimentel
  • João C.O. Matias

Abstract

In the transport sector, there is a gap that arises in managing fleets with vehicles of different brands, making it ineffective to choose the use of telematics system that each brand offers. This article presents a solution based on a system that uses a single service which is aggregating all fleet of vehicles, irrespective of brand, and allowing their control any time. Thus, it results in improved efficiency on the routes based on a greater consistency of data as similar driving data are obtained for all vehicles. This article uses a case study that shows possibility to reduce travelling costs, allowing the generation of the not greater quality services and hence improving customer satisfaction.

Suggested Citation

  • Andreia P.M. Rodrigues & Carina M.O. Pimentel & João C.O. Matias, 2018. "Third-party logistics continuous improvement through integrated fleet management: the case of a transport company," International Journal of Logistics Systems and Management, Inderscience Enterprises Ltd, vol. 31(1), pages 39-68.
  • Handle: RePEc:ids:ijlsma:v:31:y:2018:i:1:p:39-68
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