IDEAS home Printed from https://ideas.repec.org/a/ids/ijlsma/v30y2018i3p349-365.html
   My bibliography  Save this article

Palpable linkage of supply chain performance to hard and soft infrastructure marriage: the case of SADC road entry point management systems

Author

Listed:
  • Felistas Ranganai Zimano
  • Fayth Ruffin

Abstract

The supply of goods follows a chain with constituent parts, and the system's performance hinges on each constituent part's performance. In international supply chain and trade facilitation, one critical component is shipping of goods across borders. Border delays are inimical to supply chain efficiency. Modernising information communication technology is a widely hailed solution to easing this problem. In this paper, the importance of marrying hard and soft infrastructure for optimum efficiency is buttressed. This is based on empirical evidence from surveys involving 345 participants on four road entry points to Zimbabwe's territorial borders. Participants are truck drivers and small and medium entrepreneurs. Findings trace the perpetuation of delays, to failure to tie together hard and soft infrastructure components of entry point management systems. This consequently disturbs the supply chain of goods in the Southern African development community. Recommendations are made on how road entry point management systems can be improved, in order to enhance regional integration.

Suggested Citation

  • Felistas Ranganai Zimano & Fayth Ruffin, 2018. "Palpable linkage of supply chain performance to hard and soft infrastructure marriage: the case of SADC road entry point management systems," International Journal of Logistics Systems and Management, Inderscience Enterprises Ltd, vol. 30(3), pages 349-365.
    • Handle: RePEc:ids:ijlsma:v:30:y:2018:i:3:p:349-365
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=92614
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijlsma:v:30:y:2018:i:3:p:349-365. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=134 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.