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Students' learning outcomes and satisfaction. An investigation of knowledge transfer during social distancing policies

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  • Domitilla Magni
  • Andrea Sestino

Abstract

During the COVID-19 pandemic, the researchers discovered that a billion students accessed digital channels, thus confirming the centrality of digital technologies in education. Considering that student satisfaction refers to a short-term attitude resulting from an evaluation of the educational experiences lived and that the perceived quality of an educational background is a consequence of student satisfaction, this paper investigates the role of e-learning practices in a knowledge transfer's environment, such as the university. Mainly, through an exploratory analysis, the paper gives some specific insights, investigating students' satisfaction in terms of interaction between students, technology, and original contents. The results show how digital technologies are transforming the education experience by shedding light on e-learning outcomes and students' satisfaction. The principal managerial implications of the paper focus on the beginning to understand the need to acquire digital infrastructures in universities, reducing the technological gaps, and considering the implementation of online learning solutions.

Suggested Citation

  • Domitilla Magni & Andrea Sestino, 2021. "Students' learning outcomes and satisfaction. An investigation of knowledge transfer during social distancing policies," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 18(4), pages 339-351.
    • Handle: RePEc:ids:ijlica:v:18:y:2021:i:4:p:339-351
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    Cited by:

    1. Kadarisman Hidayat & Muhammad Ishlah Idrus, 2023. "The effect of relationship marketing towards switching barrier, customer satisfaction, and customer trust on bank customers," Journal of Innovation and Entrepreneurship, Springer, vol. 12(1), pages 1-16, December.
    2. Constantin Anghelache & Mădălina-Gabriela Anghel & Ștefan Virgil Iacob & Mirela Panait & Irina Gabriela Rădulescu & Alina Gabriela Brezoi & Adrian Miron, 2022. "The Effects of Health Crisis on Economic Growth, Health and Movement of Population," Sustainability, MDPI, vol. 14(8), pages 1-22, April.
    3. Issariya Woraphiphat & Pattama Roopsuwankun, 2023. "The impact of online design thinking-based learning on entrepreneurial intention: the case of vocational college," Journal of Innovation and Entrepreneurship, Springer, vol. 12(1), pages 1-18, December.

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