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Caught off balance: managing knowledge value creation through boundary spanning roles

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  • Karl Joachim Breunig
  • Hanno Roberts

Abstract

The intellectual capital management literature focuses on measuring the knowledge resources of organisations. This paper conceptually explores the measurement of knowledge-based value creation by taking the 'value-in-use' perspective. In particular, we suggest that knowledge use is linked to an organisation's communication function. Using a flow perspective of knowledge, we propose to integrate the notions of communities of practice from learning theory with knowledge on boundary spanners from communication theory to extend extant intellectual capital theory. We show how community networks of communication - so-called 'communicaties' - can be integrated into the relational capital dimension of intellectual capital, thereby supporting managerial practices for developing and measuring the value of knowledge resources.

Suggested Citation

  • Karl Joachim Breunig & Hanno Roberts, 2013. "Caught off balance: managing knowledge value creation through boundary spanning roles," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 10(3/4), pages 258-275.
    • Handle: RePEc:ids:ijlica:v:10:y:2013:i:3/4:p:258-275
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    Citations

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    Cited by:

    1. Karl Joachim Breunig & Hanno Roberts, 2017. "Money Talks: Communication Patterns as Knowledge Monetization," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 13(3), pages 71-94.
    2. Leanne Johnstone, 2019. "Theorising and conceptualising the sustainability control system for effective sustainability management," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 30(1), pages 25-64, April.
    3. Elaine Harris & Christian Herzig & Ivo Loo & Melina Manochin, 2019. "Management accounting and control for sustainability and strategic decision making," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 30(1), pages 1-4, April.

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