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Information technology in inter-organisational knowledge management: the case of law firm clients in Norway

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  • Petter Gottschalk

Abstract

Law firms represent corporate clients by providing specialised legal services. The inter-organisational knowledge management between a law firm and its clients increasingly finds support in information technology. This paper reports research results based on a survey of law firm clients in Norway. While information technologies such as e-mail, wordprocessing, spreadsheet, groupware and presentation software are used quite extensively, internet-based services such as law firms' online legal services on extranets are emerging.

Suggested Citation

  • Petter Gottschalk, 2003. "Information technology in inter-organisational knowledge management: the case of law firm clients in Norway," International Journal of Information Technology and Management, Inderscience Enterprises Ltd, vol. 2(4), pages 324-344.
    • Handle: RePEc:ids:ijitma:v:2:y:2003:i:4:p:324-344
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