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Business service sourcing: a literature review and agenda for future research

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  • Fredrik Nordin
  • Henrik Agndal

Abstract

Business service sourcing is increasing in importance for firms; a trend recognised by significant research efforts among scholars. The rapidly expanding literature is, however, highly fragmented. It is difficult to grasp what has actually been investigated, and what remains to be studied. Therefore, the purpose of this article is to review, analyse and categorise empirical research in the area of business service sourcing. A total of 119 empirically-based articles published in peer-reviewed journals were identified and classified according to their focus of research, empirical context and research methodology. Most articles dealt with the sourcing process or sourcing strategy, less with antecedents to sourcing and sourcing outcomes. Logistics and information systems/information technology (IT) services have received the most attention, as have European and North American service buyers. A majority of articles employed statistical methods of analysis.

Suggested Citation

  • Fredrik Nordin & Henrik Agndal, 2008. "Business service sourcing: a literature review and agenda for future research," International Journal of Integrated Supply Management, Inderscience Enterprises Ltd, vol. 4(3/4), pages 378-405.
    • Handle: RePEc:ids:ijisma:v:4:y:2008:i:3/4:p:378-405
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    Cited by:

    1. Gleich, Wolfgang & Schmeisser, Bjoern & Zschoche, Miriam, 2017. "The influence of competition on international sourcing strategies in the service sector," International Business Review, Elsevier, vol. 26(2), pages 279-287.
    2. Andrea S. Patrucco & Davide Luzzini & Stefano Ronchi & Michael Essig & Markus Amann & Andreas H. Glas, 2017. "Designing a public procurement strategy: lessons from local governments," Public Money & Management, Taylor & Francis Journals, vol. 37(4), pages 269-276, June.
    3. Erik Hofmann & Joël Henri Brunner & Elmar Holschbach, 2020. "Research in business service purchasing: current status and directions for the future," Management Review Quarterly, Springer, vol. 70(3), pages 421-460, August.

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