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The role of logistics in strategic management

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  • Michael Tracey

Abstract

In this study, a model is developed and tested that examines the degree to which Including Logistics in Strategic Management (ILSM) influences the participation of manufacturing managers, investment in technology, the organisation's ability to modify products and services, Customer Satisfaction (CUS) and Firm Performance (PRF). Structural Equation Modelling (SEM) is employed to aid in developing measures that operationalise the constructs and to test relationships among them. The results indicate that a strategic management process that includes logisticians will result in appropriate investment in modern technology and enhance the firm's ability to customise products and services. This translates to a distinctive competitive advantage resulting in improved organisation performance.

Suggested Citation

  • Michael Tracey, 2006. "The role of logistics in strategic management," International Journal of Integrated Supply Management, Inderscience Enterprises Ltd, vol. 2(4), pages 356-382.
    • Handle: RePEc:ids:ijisma:v:2:y:2006:i:4:p:356-382
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    Cited by:

    1. Shiang-Min Meng, 2014. "Logistics Image of Outsourcing Clients to The Wireless Telecommunications Industry: How is it related to The Service Value of Air Cargo Logistics Providers?," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 4(8), pages 940-955, August.

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