IDEAS home Printed from https://ideas.repec.org/a/ids/ijisma/v17y2024i3-4p277-296.html
   My bibliography  Save this article

Flexibility as a performance measurement of supplier innovativeness and supply chain integration in the hotel industry

Author

Listed:
  • T.F. Espino-Rodríguez
  • Mahmoud Gebril-Taha
  • Antonia María Gil-Padilla

Abstract

In the current context, hotels must enhance their flexibility and adapt their services to meet the needs of their customers by offering a wide range of services and quickly adapting to changes in design and volume. The purpose of this paper is to study the impact of supplier innovativeness on supply chain integration (SCI) and flexibility. Furthermore, SCI is explored as a mediator between supplier innovativeness and flexibility. PLS was used to test the proposed model. The data were collected from a representative sample of four and five-star hotels in Egypt through a personal questionnaire. The software used is WarpPLS 8.0. The results show that supplier innovativeness influences SCI and flexibility. Likewise, there is a positive relationship between SCI and flexibility. Specifically, there is a positive influence of internal integration and customer integration on flexibility. The findings indicate that customer integration and internal integration mediate the relationship between outsourcing supplier innovation and flexibility. Therefore, there is a direct and indirect effect between supplier innovativeness and flexibility.

Suggested Citation

  • T.F. Espino-Rodríguez & Mahmoud Gebril-Taha & Antonia María Gil-Padilla, 2024. "Flexibility as a performance measurement of supplier innovativeness and supply chain integration in the hotel industry," International Journal of Integrated Supply Management, Inderscience Enterprises Ltd, vol. 17(3/4), pages 277-296.
    • Handle: RePEc:ids:ijisma:v:17:y:2024:i:3/4:p:277-296
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=142781
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijisma:v:17:y:2024:i:3/4:p:277-296. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=81 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.