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Stakeholder engagement in a non-profit organisation: an issue-based perspective

Author

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  • Anna Heikkinen
  • Johanna Kujala
  • Maria Inha

Abstract

The aim of this study is to gain insight into stakeholder engagement in a non-profit network organisation; it contributes to the literature on collaborative and cooperative understanding of stakeholder engagement by presenting an issue-based perspective of a non-profit organisation. The research is conducted as a qualitative case study, and multiple data sources are used to examine stakeholder engagement in the case organisation from two perspectives: 1) stakeholders and stakeholder relationships; 2) the issues and their salience as advocated by the stakeholders. It concludes that non-profit network organisations depend on their stakeholders for various resources. Because the continuation of a non-profit organisation is fully dependent on the support of its stakeholders, it can be viewed as an ultimate stakeholder organisation; here, joint activities create value for all parties involved, and the organisation practically exists through its stakeholders. These conclusions contribute to the stakeholder literature by extending the models to include non-profit organisations.

Suggested Citation

  • Anna Heikkinen & Johanna Kujala & Maria Inha, 2019. "Stakeholder engagement in a non-profit organisation: an issue-based perspective," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 19(1), pages 5-20.
    • Handle: RePEc:ids:ijhrdm:v:19:y:2019:i:1:p:5-20
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    Cited by:

    1. Michael Chrissos Anestis & Ioanna Karantza & Costas Assimakopoulos & Sotirios Vlachakis, 2022. "Revitalizing the non-profit brand personality through brand experience and brand relationship dimensions," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(3), pages 555-574, September.

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