IDEAS home Printed from https://ideas.repec.org/a/ids/ijgsbu/v14y2024i1p18-40.html
   My bibliography  Save this article

The role of education and ICT in improving the performance of enterprises: evidence from micro and small enterprises survey

Author

Listed:
  • Eny Sulistyaningrum
  • Elan Satriawan
  • Esa Azali Asyahid

Abstract

The advancement in information and communication technology (ICT), particularly the internet, has positively affected business performance, including for micro and small enterprises (MSEs). Human capital, primarily owners' education, is one of the substantial factors influencing the capabilities of ICT utilisation. This study aims to examine the potential nexus between those two findings by testing whether the education of micro and small enterprise owners augments the positive impact of internet adoption on export outcomes. We conducted a survey of 576 MSEs residing in the province of Yogyakarta, Indonesia, in January 2018. This study found that the education of micro and small enterprise owners augments the positive impacts of internet adoption on export outcomes, particularly export probability. For owners with or without primary education, internet adoption has not brought any effects. Three specific uses of the internet-business communication, buying and selling, and financial transactions-were found to be augmented by education in bringing positive effects on export probability.

Suggested Citation

  • Eny Sulistyaningrum & Elan Satriawan & Esa Azali Asyahid, 2024. "The role of education and ICT in improving the performance of enterprises: evidence from micro and small enterprises survey," International Journal of Globalisation and Small Business, Inderscience Enterprises Ltd, vol. 14(1), pages 18-40.
    • Handle: RePEc:ids:ijgsbu:v:14:y:2024:i:1:p:18-40
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=138673
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijgsbu:v:14:y:2024:i:1:p:18-40. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=37 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.