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Development of a mobile airline reservation and payment system

Author

Listed:
  • O.M. Olaniyi
  • S.O. Ajose
  • M.A. Adegoke

Abstract

Airline Reservation in developing countries is carried out either manually or electronically. Either methods, reservation and payment operations are done in piece-meal fashion; this is cost prohibitive, time consuming and tedious leading to inefficiency. We present an integrated mobile airline reservation and payment system. Ours is a Client/Proxy/Server system with the proxy layer serving as mobility-aware middle layer providing real-time self service support. The study shows that mobile technology is matured for airline operators in developing countries as an avenue to improve efficiency, reduce operation costs, improved revenue generation and provision of value-added customer service for airline passengers.

Suggested Citation

  • O.M. Olaniyi & S.O. Ajose & M.A. Adegoke, 2010. "Development of a mobile airline reservation and payment system," International Journal of Electronic Finance, Inderscience Enterprises Ltd, vol. 4(4), pages 372-389.
    • Handle: RePEc:ids:ijelfi:v:4:y:2010:i:4:p:372-389
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    Cited by:

    1. Eunmin (Min) Hwang & Yen-Soon Kim & Hyo Geun Song, 2023. "Airline Passengers’ Willingness to Reserve Inflight Meals Online and Their Willingness to Pay for Meal Upgrades: The Case Study of U.S. Students," Sustainability, MDPI, vol. 15(10), pages 1-22, May.

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