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The vendors' perspective on the choice process of IP telephony

Author

Listed:
  • Ioanna D. Constantiou
  • Anastasia Papazafeiropoulou

Abstract

The emergence of IP telephony as a lower-priced alternative to fixed-line telephony has created a new market in the telecommunications industry. This paper presents a study of vendors' views on the key value elements of IP telephony affecting the diffusion process. The major national IP telephony vendors of a technologically advanced market – Denmark – are interviewed. The results indicate that IP telephony vendors acknowledge the importance of price, and underline physical and information investments as the main challenges. However, the vendors have shifted their attention to the development of value added services such as video telephony for business users.

Suggested Citation

  • Ioanna D. Constantiou & Anastasia Papazafeiropoulou, 2009. "The vendors' perspective on the choice process of IP telephony," International Journal of Entrepreneurship and Innovation Management, Inderscience Enterprises Ltd, vol. 9(1/2), pages 174-189.
    • Handle: RePEc:ids:ijeima:v:9:y:2009:i:1/2:p:174-189
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    Cited by:

    1. Cecere, Grazia, 2012. "Creative and adaptive responses in technological change," 23rd European Regional ITS Conference, Vienna 2012 60396, International Telecommunications Society (ITS).

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