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The perceptions of experience and satisfaction after the implementation of the electronic information system - SEI at the Federal Institute of Rondônia

Author

Listed:
  • Ana Paula Camarinha
  • António Abreu
  • Marcelo Tenório Matos Júnior

Abstract

The Federal Institute of Rondônia - IFRO has been using 2017, the Electronic Information System - SEI for the execution of administrative activities. This research sought to analyse the perceptions of experience and satisfaction of employees separating them into two groups: employees of the institution who participated in the implementation of the system and employees who entered the institution after the implementation of the system. This quantitative and exploratory research used a questionnaire to collect the data. The respondents were separated into two groups, with the time of work in the institution as a milestone. To compare the groups, the Mann-Whitney test (U test) was used, where it was possible to observe that there was no significant difference between the two groups in the construct 'experience' and there was a difference in the construct 'satisfaction', which suggests concluding that employees perceive satisfaction differently from the group in which they are inserted.

Suggested Citation

  • Ana Paula Camarinha & António Abreu & Marcelo Tenório Matos Júnior, 2025. "The perceptions of experience and satisfaction after the implementation of the electronic information system - SEI at the Federal Institute of Rondônia," International Journal of Education Economics and Development, Inderscience Enterprises Ltd, vol. 16(1/2), pages 159-171.
    • Handle: RePEc:ids:ijeded:v:16:y:2025:i:1/2:p:159-171
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