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Strategic aspects of contingency planning in chaotic environments and systems: multi-case study

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  • Alan D. Smith

Abstract

General concepts of chaos theory are used to explain how markets change, while complexity theory is often used to manage in an ever-changing business environment. Three large Pittsburgh, Pennsylvania-based organisations were studied from a case study-perspective, namely a global manufacturing corporation noted for its chemical production and pharmaceuticals, a financial services and banking company and a financial services and consulting company. A brief introduction to the corporate goals and its general operating environment are followed by sections describing local and area-wide disaster planning initiatives, such as contingency planning initiatives involving datacentres and ATM operations. A relatively detailed discussion of the practical applications of lessons learnt from the case studies and specific recommendations for contingency planning were included.

Suggested Citation

  • Alan D. Smith, 2011. "Strategic aspects of contingency planning in chaotic environments and systems: multi-case study," International Journal of Business and Systems Research, Inderscience Enterprises Ltd, vol. 5(5), pages 423-442.
    • Handle: RePEc:ids:ijbsre:v:5:y:2011:i:5:p:423-442
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    Cited by:

    1. Magdalena Zioło & Iwona Bąk & Anna Spoz, 2023. "Incorporating ESG Risk in Companies’ Business Models: State of Research and Energy Sector Case Studies," Energies, MDPI, vol. 16(4), pages 1-25, February.

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