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Factors influencing the organisational satisfaction with RFID implementation in supply chain management: an exploratory study

Author

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  • Shin-Yuan Hung
  • Tsan-Ching Kang
  • David C. Yen
  • Feng-Chou Wu

Abstract

Radio frequency identification (RFID) has garnered a great deal of research interest, especially for technological and case studies. However, factors influencing organisational satisfaction with RFID implementation have not received adequate attention in management literature. Hence, this research develops an exploratory model that was based on the literature of innovation diffusion and implementation. The empirical analysis of 74 businesses that have implemented RFID suggests that the pressure from trading partners is the most influential factor to the organisational satisfaction, and centralisation, external support and complexity also affects the satisfaction of organisation. The implications for future research and management are discussed.

Suggested Citation

  • Shin-Yuan Hung & Tsan-Ching Kang & David C. Yen & Feng-Chou Wu, 2009. "Factors influencing the organisational satisfaction with RFID implementation in supply chain management: an exploratory study," International Journal of Business and Systems Research, Inderscience Enterprises Ltd, vol. 3(3), pages 309-329.
    • Handle: RePEc:ids:ijbsre:v:3:y:2009:i:3:p:309-329
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