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How workplace bullying influences knowledge management processes: a developing country perspective

Author

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  • Amir A. Abdulmuhsin
  • Hatem Ali Abdullah
  • Muhammad Farhan Basheer

Abstract

This study aims to examine the mutual and complex relationship between WB and KM processes at universities and research institutes. A comprehensive framework for the proposed relationships between WB and KM processes has been developed by a review of the relevant literature, which consists of four fundamental constructs. Academics' perceptions on these constructs were captured using a five-point Likert scale. A total of 380 valid responses were collected, which were then analysed by employing using equation modelling. The results show that the occurrence of WB has a negative and significant effect (directly and indirectly) on all three KM processes (creation, sharing and utilisation) in the higher education sector in a developing country. A hypothetical framework for understanding the relationships between WB and KM processes has never been provided anywhere, let alone Iraq as a developing country in the Middle East. Thus, this work is novel and unique.

Suggested Citation

  • Amir A. Abdulmuhsin & Hatem Ali Abdullah & Muhammad Farhan Basheer, 2021. "How workplace bullying influences knowledge management processes: a developing country perspective," International Journal of Business and Systems Research, Inderscience Enterprises Ltd, vol. 15(3), pages 371-403.
    • Handle: RePEc:ids:ijbsre:v:15:y:2021:i:3:p:371-403
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    Cited by:

    1. Levia Levia & Gurvinder Kaur, 2023. "Targets’ Coping Responses to Workplace Bullying with Moderating Role of Perceived Organizational Tolerance: A Two-Phased Study of Faculty in Higher Education Institutions," IJERPH, MDPI, vol. 20(2), pages 1-18, January.

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