Applying value stream mapping as promotion of lean manufacturing in a warehouse of automotive replacement parts in the search for greater competitiveness

This study aims to demonstrate, through a case study, a practical approach to using the value stream mapping (VSM) in support of promotion of lean thinking practices, which were employed in the warehouse of spare parts and accessories in a multinational automaker to control their stocks and improve internal processes, thereby reducing their costs and increasing their market competitiveness. The results achieved not only exceeded financial expectations but also changed part of the warehouse culture, where the VSM was conducted in an integrated way to the traditional materials management approach previously applied, the work was focused on reducing waste, variations and overloads that are the main focus in programs of excellence in companies in the quest for continuous improvement.