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Performance measurement for e-business enterprises

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  • Juan Jose Alfaro, Saiz, Angel Ortiz Bas, Raul Poler Escoto, Ruben Dario Franco

Abstract

E-business involves a fundamental change in business because it changes business foundations. Thus, companies that are trying to develop e-business capacities need to evaluate whether their current systems for managing enterprises are adequate when new business models appear. This paper considers weaknesses noted by different authors regarding the current performance measurement models and reviews some recent models to discover their suitability in e-business Models. A new system able to facilitate the definition of performance indicators for e-business companies is defined. The Model takes into account high level concepts (customers, strategies, stakeholders, etc) and operational concepts (information, resources, functions and roles) developing an integrated model. The Model is supported by IE-GIP (Enterprise Integration - Business Processes Integrated Management - acronyms in Spanish) methodology and CIMOSA concepts.

Suggested Citation

  • Juan Jose Alfaro, Saiz, Angel Ortiz Bas, Raul Poler Escoto, Ruben Dario Franco, 2002. "Performance measurement for e-business enterprises," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 4(2/3/4), pages 296-315.
    • Handle: RePEc:ids:ijbpma:v:4:y:2002:i:2/3/4:p:296-315
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    Cited by:

    1. Attila Kurucz, 2010. "STRATEGY COMPETENCES AND PERFORMANCE MEASUREMENT IN THE HUNGARIAN SMEs SECTOR," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.

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