IDEAS home Printed from https://ideas.repec.org/a/ids/ijbpma/v22y2021i1p1-14.html
   My bibliography  Save this article

A case study on performance assessment framework for Agile processes

Author

Listed:
  • Alan Pooley
  • Jin Hooi Chan

Abstract

This research investigates the implementation of Agile by an SME in the gig economy, focusing on developing an evaluation framework for performance assessment of the deployment of Agile methods. We first conceptualised and proposed a performance framework with both tangible and intangible indicators. Then, we tested the applicability of the proposed framework through an in-depth case study. The findings suggest that the implementation of Agile tools and processes have an impact on the firms' performance monitored with a set of indicators. With the implementation of Agile, the firm's performance was enhanced with an increase in the number of projects won and an increase in turnover - two key tangible indicators. The intangible indicators, engagement and knowledge management, were also improved. Despite this, there are some concerns which firm should address.

Suggested Citation

  • Alan Pooley & Jin Hooi Chan, 2021. "A case study on performance assessment framework for Agile processes," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 22(1), pages 1-14.
    • Handle: RePEc:ids:ijbpma:v:22:y:2021:i:1:p:1-14
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=112126
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbpma:v:22:y:2021:i:1:p:1-14. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=3 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.