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Examining the influence of antecedents of continuous intention to use an informational app: the role of perceived usefulness and perceived ease of use

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  • Priyanka Gupta
  • Sanjeev Prashar
  • T. Sai Vijay
  • Chandan Parsad

Abstract

The 4G revolution has enhanced smartphone penetration by 21.3%. Subsequently, the rapid expansion of different categories of mobile applications has changed the way consumers think, exchange information, shop, play games, and connect socially. This study, based on information mobile applications (apps), aims to predict and identify the specific antecedents that influence consumers to use an information app on a continuous basis, with the mediating effects of perceived usefulness and ease of use. Using structural equation modelling, causal analysis found relationships between perceived usefulness and interactivity and between perceived ease of use and information quality, system quality, and interactivity. Moreover, both mediating variables lead to continuous intention to use the app. The paper concludes with practical implications for m-commerce users.

Suggested Citation

  • Priyanka Gupta & Sanjeev Prashar & T. Sai Vijay & Chandan Parsad, 2021. "Examining the influence of antecedents of continuous intention to use an informational app: the role of perceived usefulness and perceived ease of use," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 36(2), pages 270-287.
    • Handle: RePEc:ids:ijbisy:v:36:y:2021:i:2:p:270-287
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    Citations

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    Cited by:

    1. Sestino, Andrea, 2024. "The challenge of integrating “intelligent†technologies in luxury shopping contexts: The role of brand personality appeal and consumers’ status consumption orientation," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
    2. Seung-hye Jung & Joon-ho Kim & Ha-na Cho & Hae-won Lee & Hyun-ju Choi, 2021. "Brand Personality of Korean Dance and Sustainable Behavioral Intention of Global Consumers in Four Countries: Focusing on the Technological Acceptance Model," Sustainability, MDPI, vol. 13(20), pages 1-19, October.
    3. Xin Huang & Hui Zhi, 2023. "Factors Influencing Students’ Continuance Usage Intention with Virtual Classroom during the COVID-19 Pandemic: An Empirical Study," Sustainability, MDPI, vol. 15(5), pages 1-13, March.
    4. Yanlong Guo & Xueqing Ma & Denghang Chen & Han Zhang, 2022. "Factors Influencing Use of Fitness Apps by Adults under Influence of COVID-19," IJERPH, MDPI, vol. 19(23), pages 1-17, November.
    5. Davod Farhadi & Ali Maroosi, 2022. "Impact of Social Media Application Qualities on Using Them for Daily News," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 2022(1), pages 48-61.
    6. Sofia Anis Anisha Mohd Nazri & Abdul Kadir Othman, 2023. "Factors Influencing Online Buying Intention among Royal Malaysian Police (RMP) Officers," Information Management and Business Review, AMH International, vol. 15(3), pages 376-386.
    7. Davod Farhadi & Ali Maroosi, . "Impact of Social Media Application Qualities on Using Them for Daily News," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 0.

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