IDEAS home Printed from https://ideas.repec.org/a/ids/ijbisy/v34y2020i2p204-228.html
   My bibliography  Save this article

Determinants of cloud ERP adoption in Jordan: an exploratory study

Author

Listed:
  • Mannam Zamzeer
  • Yazan Alshamaileh
  • Hamad Iqab Alsawalqah
  • Malak Al-Hassan
  • Esraa Jalal Abu Fannas
  • Sara Sameer Almubideen

Abstract

Enterprise resource planning (ERP) systems are usually adopted through two major options: cloud computing or on-premise infrastructure. The issues related to hardware, servers, implementation costs, and facilities, which are necessary to run on-premise ERP systems, are rather great for small and mid-sized enterprises (SMEs). The purpose of this research is to highlight the factors influencing cloud ERP adoption among SMEs. The technological, organisational, and environmental (TOE) model will be used as a theoretical base. This qualitative, exploratory study gathers data from 13 different SMEs and cloud ERP service providers through semi-structured interviews, focusing on SMEs in Jordan. According to our results, support from both service providers and top management within the company play an important role in whether a firm adopts cloud ERP services, in addition to a number of other factors at varying rates. Research findings can be used by service providers and business owners to enhance their approach to cloud ERP by showing the reasons why some SMEs chose to adopt this technology and others did not. Cloud ERP providers need to intensify their efforts to build a progressive environment for their services that will eliminate any ambiguity regarding this type of technology.

Suggested Citation

  • Mannam Zamzeer & Yazan Alshamaileh & Hamad Iqab Alsawalqah & Malak Al-Hassan & Esraa Jalal Abu Fannas & Sara Sameer Almubideen, 2020. "Determinants of cloud ERP adoption in Jordan: an exploratory study," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 34(2), pages 204-228.
    • Handle: RePEc:ids:ijbisy:v:34:y:2020:i:2:p:204-228
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=108342
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gessa, Ana & Jiménez, Amor & Sancha, Pilar, 2023. "Exploring ERP systems adoption in challenging times. Insights of SMEs stories," Technological Forecasting and Social Change, Elsevier, vol. 195(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbisy:v:34:y:2020:i:2:p:204-228. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=172 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.