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Barriers to online shopping

Author

Listed:
  • Ruby Jain
  • Madhu Kulhar

Abstract

Certain factors affect the consumer buying behaviour while purchasing products online. Out of these, some commonness is discussed in the present paper which affects the adoption of online shopping. A simple search with keywords 'online shopping', 'online shopping of apparels and accessories', 'factors affecting online shopping', 'drivers of online shopping' and 'barriers of online shopping' has been done with Google Scholar. Substantial studies have been conducted globally to find out the factors affecting online shopping adoption. Different models and frameworks are available to understand these factors and it is difficult to present all work altogether. Thus, this paper tries to present a comprehensive framework of the relevant literature as barriers to online shopping. All available studies from 'anytime' referred till the date has been included to build a framework of reviews.

Suggested Citation

  • Ruby Jain & Madhu Kulhar, 2019. "Barriers to online shopping," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 30(1), pages 31-50.
    • Handle: RePEc:ids:ijbisy:v:30:y:2019:i:1:p:31-50
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    Citations

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    Cited by:

    1. Alrawad, Mahmaod & Lutfi, Abdalwali & Alyatama, Sundus & Al Khattab, Adel & Alsoboa, Sliman S. & Almaiah, Mohammed Amin & Ramadan, Mujtaba Hashim & Arafa, Hussin Mostafa & Ahmed, Nazar Ali & Alsyouf, , 2023. "Assessing customers perception of online shopping risks: A structural equation modeling–based multigroup analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    2. Erjavec, Jure & Manfreda, Anton, 2022. "Online shopping adoption during COVID-19 and social isolation: Extending the UTAUT model with herd behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).

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