IDEAS home Printed from https://ideas.repec.org/a/ids/ijbisy/v1y2006i4p387-407.html
   My bibliography  Save this article

An empirical analysis of business efficiency from the implementation of enterprise information system

Author

Listed:
  • Ruey Kei Chiu
  • S.C. Lenny Koh
  • Angappa Gunasekaran

Abstract

Enterprises recently tend to implement their new enterprise information systems like the Enterprise Resource Planning (ERP) system in order to gain their competitive advantages and bring up their business efficiency, but the efficiency gained from this new implementation is not quite clear and is difficult to be identified. This paper presents an empirical research aiming to measure how business efficiencies in terms of scale efficiency and technical efficiency are influenced by the implementation of the ERP system. Six cases of large-scale companies in Taiwan are investigated. Data Envelopment Analysis (DEA) and Analytic Hierarchy Process (AHP) are the two main analytic methods used in this measurement. The key decision variables with their weights, which may significantly impact on business efficiencies, are firstly identified by employing AHP and then used by the DEA model to measure business relative efficiencies resulting from ERP implementation. Through this hybrid approach of objectively quantified analysis, we attempt to obtain more reliable business efficiency, which is truly affected by the implementation of ERP system.

Suggested Citation

  • Ruey Kei Chiu & S.C. Lenny Koh & Angappa Gunasekaran, 2006. "An empirical analysis of business efficiency from the implementation of enterprise information system," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 1(4), pages 387-407.
    • Handle: RePEc:ids:ijbisy:v:1:y:2006:i:4:p:387-407
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=8956
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbisy:v:1:y:2006:i:4:p:387-407. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=172 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.