IDEAS home Printed from https://ideas.repec.org/a/ids/ijbisy/v16y2014i4p359-374.html
   My bibliography  Save this article

User acceptance of online system: a study of banking and airline sector

Author

Listed:
  • Humera Khan
  • P.D.D. Dominic

Abstract

The use of online systems is emerging very rapidly in developing countries. Internet technology becomes the vital part of every business. This study aims to investigate the acceptance rate of an online system by the user to make their transactions online through the internet. This study is based on technology acceptance model (TAM) and proposed a new model for the online system acceptance. The perceived ease of time is a new additive variable in the existing TAM. The research design was based on a survey approach with a sample of 252 users from airline and banking sectors of Pakistan. A questionnaire was administered to collect data from various banks and airlines. The results of this study revealed that perceived ease of time and all independent variables have the significant effect on user acceptance of an online system.

Suggested Citation

  • Humera Khan & P.D.D. Dominic, 2014. "User acceptance of online system: a study of banking and airline sector," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 16(4), pages 359-374.
    • Handle: RePEc:ids:ijbisy:v:16:y:2014:i:4:p:359-374
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=63926
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Liu, Nicole Tsz Yeung & Wu, Cheng-Lung, 2023. "Assessing the effect of flight information presentation styles on the usability of airline web booking interface," Journal of Air Transport Management, Elsevier, vol. 106(C).
    2. Verma, Pranay & Sinha, Neena, 2018. "Integrating perceived economic wellbeing to technology acceptance model: The case of mobile based agricultural extension service," Technological Forecasting and Social Change, Elsevier, vol. 126(C), pages 207-216.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbisy:v:16:y:2014:i:4:p:359-374. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=172 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.