IDEAS home Printed from https://ideas.repec.org/a/ids/ijbire/v2y2008i2p203-222.html
   My bibliography  Save this article

Design and development of Innovative Quality Function Deployment model

Author

Listed:
  • R.A. Sankaran
  • V. Senthil
  • S.R. Devadasan
  • V.R. Pramod

Abstract

After the Second World War, companies adopted Total Quality Management (TQM) to keep pace with the global competition. One of the cornerstones of TQM is customer voice adoption. This task is facilitated using the technique called Quality Function Deployment (QFD). Meanwhile, the contemporary researchers have pointed out that attaining high degrees of quality has to be accompanied by innovative strategies for achieving core competencies by the modern organisations. In order to fulfil this need, this paper proposes a technique under the name, 'Innovative Quality Function Deployment' (IQFD). This technique has been designed by blending QFD and Innovation Management (IM) principles. The practical feasibility of implementing IQFD was examined in an Indian Gear motor manufacturing company. The experiences gained through this examination were used to design a systematic procedure for successfully implementing IQFD in practical arena.

Suggested Citation

  • R.A. Sankaran & V. Senthil & S.R. Devadasan & V.R. Pramod, 2008. "Design and development of Innovative Quality Function Deployment model," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 2(2), pages 203-222.
    • Handle: RePEc:ids:ijbire:v:2:y:2008:i:2:p:203-222
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=16653
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbire:v:2:y:2008:i:2:p:203-222. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=203 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.