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Perception of youth on Digital India

Author

Listed:
  • Sunita Narang
  • Monica Singhania
  • Surinder Kaur
  • Shalu Mahajan

Abstract

Digital India is seen as the engine for transition of India into an empowered nation. In this direction, several pro-people initiatives like MyGov, Digilocker, e-basta, and e-hospital are being implemented. Through a self-structured survey questionnaire, the study evaluates awareness about, implementation and utilisation of various e-services offered under the Digital India Program among Delhi University students. It examines the extent to which the services are being utilised and main barriers/challenges restricting its utilisation. The data has been analysed using ANOVA. The study reveals a high level of awareness among students. They believe it will improve the quality of services leading to good governance. Major factors restricting its implementation include lack of computer knowledge, fear of frauds and resistance to change. The study stressed on educating people about the benefits and usage of Digital India. The nation as a whole can move towards green and responsible governance by improving its acceptability.

Suggested Citation

  • Sunita Narang & Monica Singhania & Surinder Kaur & Shalu Mahajan, 2021. "Perception of youth on Digital India," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 25(3), pages 365-388.
    • Handle: RePEc:ids:ijbire:v:25:y:2021:i:3:p:365-388
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