Analysis of factors affecting job satisfaction of manual workers: a case study from a garment factory in Northern Vietnam

Numerical studies have been performed to investigate determinants of employees' job satisfaction in recent years. However, little is known about how blue-collar workers are satisfied with their job. Because manual workers are primary stakeholders who contribute to the success of a company, comprehending employee interest may help answer the question about the high or low levels of employee engagement in the workplace. Using the explanatory factor analysis framework, this study addresses the determinants of the job satisfaction of manual workers at a garment manufacturing company in northern Vietnam. The research result shows that superior-subordinate work relationships, benefits, and occupational safety encourage the job satisfaction of manual workers. The insignificance of compensation in this research could be explained by the low educational levels. More importantly, the study indicates that superiors should use their power constructively when interacting with workers and offer a benefits package to drive employee loyalty.