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The effects of emotional intelligence in employees performance

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  • Gadaf Rexhepi
  • Besar Berisha

Abstract

The research aim is to identify the effect of emotional intelligence employee's performance in their working place. With this research we would like to prove that the success in working and in overall working performance is not depending only on professional knowledge and the level of IQ of employees and managers, but also very important impact is having the level of emotional intelligence. Based on research result from 265 respondents divided into 215 non-manager positions and 51 respondents with managers/director position from different private and public institutions we concluded that also in Macedonia the success of managing changes is depending from the level of emotional intelligence. There is significant correlation between the level of EQ and the index of managing changes.

Suggested Citation

  • Gadaf Rexhepi & Besar Berisha, 2017. "The effects of emotional intelligence in employees performance," International Journal of Business and Globalisation, Inderscience Enterprises Ltd, vol. 18(4), pages 467-479.
    • Handle: RePEc:ids:ijbglo:v:18:y:2017:i:4:p:467-479
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    Cited by:

    1. Maja Strugar Jelača & Radmila Bjekić & Nemanja Berber & Marko Aleksić & Agneš Slavić & Slobodan Marić, 2022. "Impact of Managers’ Emotional Competencies on Organizational Performance," Sustainability, MDPI, vol. 14(14), pages 1-18, July.
    2. Zehra Keshf & Saeeda Khanum, 2021. "Career Guidance and Counseling Needs in a Developing Country’s Context: A Qualitative Study," SAGE Open, , vol. 11(3), pages 21582440211, August.

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