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Communicating corporate governance through websites: a case study from India

Author

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  • Martin Xavier Amaladoss
  • Hansa Lysander Manohar
  • Fatima Jacob

Abstract

This case study analyses the governance content and design of the corporate website of Tata Consultancy Services Limited (TCS), the top Information Technology company from India. We develop and use the un-weighted descriptive governance content and design index to analyse the Annual Report 2009-2010 and other governance-related information in the website. The study finds that TCS is not using its website with advanced content and design (Web 2.0) features. Despite some limitations, this case study is expected to serve as a pointer to the effectiveness of web communication by TCS in particular and the Indian corporate sector in general.

Suggested Citation

  • Martin Xavier Amaladoss & Hansa Lysander Manohar & Fatima Jacob, 2011. "Communicating corporate governance through websites: a case study from India," International Journal of Business Governance and Ethics, Inderscience Enterprises Ltd, vol. 6(4), pages 311-339.
    • Handle: RePEc:ids:ijbget:v:6:y:2011:i:4:p:311-339
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    Citations

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    Cited by:

    1. Rama Shankar Yadav & Sanket Sunand Dash & Shreyashi Chakraborty & Manoj Kumar, 2018. "Perceived CSR and Corporate Reputation: The Mediating Role of Employee Trust," Vikalpa: The Journal for Decision Makers, , vol. 43(3), pages 139-151, September.
    2. Helen LaVan & Lori S. Cook & Ivana Zilic, 2021. "An analysis of the ethical frameworks and financial outcomes of corporate social responsibility and business press reporting of US pharmaceutical companies," International Journal of Business Governance and Ethics, Inderscience Enterprises Ltd, vol. 15(3), pages 326-355.
    3. Faozi A. Almaqtari & Hamood Mohd. Al-Hattami & Khalid M. E. Al-Nuzaili & Mohammed A. Al-Bukhrani, 2020. "Corporate governance in India: A systematic review and synthesis for future research," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1803579-180, January.
    4. Alfonso Siano & Francesca Conte & Sara Amabile & Agostino Vollero & Paolo Piciocchi, 2016. "Communicating Sustainability: An Operational Model for Evaluating Corporate Websites," Sustainability, MDPI, vol. 8(9), pages 1-16, September.

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