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Factors influencing cloud AIS adoption: evidence from Jordan

Author

Listed:
  • Mohannad Obeid Al Shbail
  • Nofan Al-Olimat
  • Hashem Alshurafat
  • Seif Al Shbeil
  • Mohammad Bany Baker
  • Zaid Jaradat

Abstract

Cloud AIS adoption in Jordan and in many other developing countries is still new. This study examines the factors impacting the decision to adopt cloud AIS and its impact on performance in banking sector. A model combining the critical factors from past studies and other previously unaddressed factors relating to cloud AIS adoption is proposed in this study. Data obtained from 117 department managers in different Jordanian banks were used in testing the cloud AIS adoption model and in determining the factors linked to cloud AIS adoption, positively or negatively. Complexity, relative advantage, system quality and data security were found as the most influential cloud AIS adoption determinants. Also, cloud AIS adoption was found to positively link to organisational performance. The results are of value to bank managers in increasing the dispersal and use of cloud AIS in Jordan.

Suggested Citation

  • Mohannad Obeid Al Shbail & Nofan Al-Olimat & Hashem Alshurafat & Seif Al Shbeil & Mohammad Bany Baker & Zaid Jaradat, 2025. "Factors influencing cloud AIS adoption: evidence from Jordan," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 35(4), pages 453-474.
    • Handle: RePEc:ids:ijbexc:v:35:y:2025:i:4:p:453-474
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